We provide our customers with the highest quality of customer service throughout the world. Our Global Support and Services Program spans ICONICS offices across the globe, along with our network of experienced sales channel distributors and representatives, and local and regional locations who provide front-line service and expert assistance.

ICONICS SupportWorX™ Technical Support Services Plans are a key component of ICONICS’ Global Support and Services Programs. Expert assistance is just a phone call or a click away: SupportWorX Plans provide telephone and e-mail support from ICONICS sales channels and support centers around the globe.

SupportWorX provides access to the ICONICS Customer Connection Portal for the latest service packs and information you need to keep your system in top running order. SupportWorX provides important license replacement in case of lost software key or damaged hardware key. Choose from multiple SupportWorX options to fit your needs, including a 24x7 Emergency Support option. Contact your local Sales Channel Partner to purchase your SupportWorX plan.

To open a Support case now, click HERE (must have a valid Customer Connection Portal login).

For additional information, please contact your local ICONICS Support Center:

Americas +1 (508) 543-8600
Asia, Australia, Pacific Rim +61-2-9605 1333
Europe (Czech Repubilc) +420 377 183 420
Europe (Germany) +49 2241 16 508 0