TRANSFORM 360 Rescheduled

Frequently Asked Questions (FAQs)

Why was the event rescheduled to March 2022?

ICONICS has continued to monitor the impact of and potential risks associated with the COVID-19 situation, and has concluded that postponing our event would be in the best interest of all our customers, partners, and employees, whose health and safety are our top priority.

In an abundance of caution, ICONICS made the decision to reschedule its 2021 Worldwide Customer Summit, Transform 360, originally scheduled for May 4 – 7, 2021, to March 22-25, 2022.

Did the venue or sessions change?

Transform 360 is still taking place at Foxwoods Resort and Casino, Mashantucket, CT, USA. The sessions and evening events are the same, transitioned to the same day of the week, corresponding with our new dates.

Will my existing registration be valid?

Yes, existing registrations created prior to February 10 will be valid for the new dates. If you are unable to attend March 22-25, 2022, ICONICS will waive the standard cancellation fee, provided you email in advance of the summit. We will be calling all registrants and sponsors to confirm agenda choices and dates for a seamless transition. To make this as simple as possible for you, your selections for sessions and dinners will be transitioned to the same day of the week, corresponding with our new dates.

What do I do if I am a speaker or a sponsor?

We will contact each of you personally to review next steps and logistics.

Do I cancel my hotel reservation?

If you booked your room at Foxwoods in our block, using our link, your room will automatically be cancelled. If you booked using an outside site, such as, you will need to cancel the room on your own.

Do I need to book a hotel room for the new dates?

Yes, new rooms can be reserved at our discounted rate here.