The project was primarily developed and deployed under the supervision of Singapore Technologies Engineering Ltd. (ST Engineering), one of the largest listed companies on the Singapore Stock Exchange with a presence in 35 countries worldwide.
The key requirement was to integrate multiple systems into a unified user interface connected to real-time information. These included:
- SCADA and operator information
- CCTV and passenger information
- Decision support and incident evaluation
The completed system now receives live data from the Operational Control Centers of different rail network lines, enabling BTCC operators to share rail line data, videos, and reports. It also connects to an Incident Evaluation System that can trigger automatic or semi-automatic response plans based on specific incidents.
Operators generate reports through guided workflows, which are then forwarded to the BTCC Database. They also have access to a Decision Support Database, allowing them to quickly search and retrieve supporting documents for operational tasks. In addition, a connected CCTV system streams live images from train stations to both the Operational Control Centers and BTCC operators. Because the Passenger Information System is integrated, emergency updates can be relayed instantly to affected passengers and across other rail lines for general communication.