Smart Buildings

More than connected equipment and sensors, Smart Buildings combine building systems, information technologies, and operational processes within a shared digital foundation that enables organizations to understand how buildings perform, how spaces are used and how occupants interact with the built environment.

Smart Building Challenges

Creating and maintaining Smart Buildings presents several ongoing challenges:

• Building usage evolves after construction, and performance declines when buildings continue to operate on schedules based on the initial design.
• Building automation systems often create vendor lock-in and data accessibility challenges, making continuous improvement difficult.
• Smart buildings require toolsets that integrate with existing systems and provide flexibility.

However, by connecting and contextualizing data from across the built environment, organizations can create a trusted foundation for intelligence, optimize building performance, and deliver seamless experiences for occupants, operators and owners.

This Smart Building approach brings together three interconnected layers: Building Data, Operating Performance and Occupant Experience.

Connect. Contextualize. Activate.

Building information exists across hundreds of sources including building automation systems, IoT devices, energy platforms, workplace applications, security and enterprise systems.

Without context, data remains fragmented and difficult to use.

Rather than viewing isolated data points, organizations gain a connected understanding of how buildings operate and how people experience them.

This foundation creates a common source of truth for analytics, automation, workplace services and AI-driven applications.

Buildings generate vast amounts of information, but data alone rarely delivers value. Organizations need to understand how assets, systems, spaces and services are connected. The most valuable intelligence often lies between and across these different data sources.

By turning connected data into actionable building intelligence, organizations can move beyond monitoring individual systems to identifying problems earlier, making better decisions, and continuously improving building performance.

Operational intelligence helps organizations to:

• Understand building behavior
• Improve energy efficiency and sustainability outcomes
• Reduce operational costs and risks
• Increase asset reliability and maintenance effectiveness
• Accelerate response to operational issues
• Standardize performance across portfolios
• Scale best practices across buildings and regions

GENESIS

The GENESIS automation software platform transforms connected building information into operational intelligence. By combining connectivity, contextualization, visualization, analytics, fault detection, alarming and automation capabilities, GENESIS enables organizations to understand, improve and scale building performance across individual sites and global portfolios.

Building performance is only part of the Smart Building equation.

Employees, visitors, tenants and facilities teams interact with workplace services every day. From booking spaces and registering visitors to controlling workplace environments, requesting services and navigating buildings, these interactions shape the overall building experience.

Smart Buildings connect people, places and services through a unified digital experience.

Intelligent Buildings Software Stack (IBSS)

IBSS unifies workplace services, bookings, user controls, visitor management, catering, operational workflows and workplace intelligence within a single platform.

By replacing fragmented workplace applications with one connected experience, IBSS simplifies management while delivering seamless interactions for occupants, operators and tenants.

Smart Building approaches can be applied across diverse built environments, connecting systems, data and operations to improve performance, resilience and occupant experiences.