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Global System Integrator Program

Empowering system integrators to grow their business, strengthen customer credibility, and deliver digital transformation at scale with global support.

 Overview    |   Partner Value    |   Partner Enablement    |   Program Structure    |    SI and Customer Success    |   Get Started

Program Structure



With the Global System Integrator Program, you gain a structured partnership framework that recognizes your technical expertise, project success, and long-term collaboration. As your business grows, you can advance through partnership tiers and access additional benefits that support your continued success.

Program Requirements



Initial Enrollment

To become and maintain a Standard Partner, you complete the initial onboarding and annual renewal process outlined in the Global System Integrator Program Guide. Throughout the partnership, you're expected to maintain high levels of customer satisfaction and professional engagement.

Requirements for Higher Tiers

As your partnership grows, you can progress to higher partnership tiers by demonstrating increasing technical capability, successful project delivery, and continued business growth.

To qualify for higher partnership tiers, you must:

  • Maintain at least two engineers with verified Mitsubishi Electric Iconics Digital Solutions training.
  • Provide customer reference projects.
  • Meet applicable revenue requirements.
  • Complete Annual Business Reviews.
  • Publish customer success stories where applicable.

Tier Requirements


Tier qualification is reviewed during onboarding and renewal and is subject to program approval.

Standard


Standard Partner

Entry point for organizations beginning or expanding their partnership journey.

  • Complete initial onboarding and annual renewal as outlined in the program requirements
  • Prioritize customer satisfaction by regularly collecting feedback and reviewing performance
  • Participate in workshops and webinars to support ongoing professional development
  • Ensure end users maintain an active SupportWorX subscription for continuous updates and support
  • Comply with the company’s code of conduct as defined in the partner agreement

Elite


Elite Partner

Recognition for growing technical capability, successful project delivery, and deeper engagement.

  • Maintain a minimum of two (2) trained engineers
  • Provide at least one (1) reference site
  • Conduct an Annual Business Review with Mitsubishi Electric Iconics Digital Solutions as part of the sales engagement process
  • Achieve a minimum of $25,000 in total direct and associated product license and support sales within the past three (3) years from the renewal date

Diamond Elite


Diamond Elite Partner

Strategic partnership level for organizations demonstrating sustained technical excellence and long-term collaboration.

  • Maintain a minimum of two (2) trained engineers
  • Provide at least two (2) reference sites
  • Deliver at least one (1) published success story
  • Conduct an Annual Business Review with Mitsubishi Electric Iconics Digital Solutions as part of the sales engagement process
  • Achieve a minimum of $75,000 in annual total direct or associated product license and support sales

Program Tier Benefits



Program Benefits

Program benefits expand with each partnership tier, providing increasing levels of commercial, marketing, technical, training, and development support as your business grows.

The program is deployed through Mitsubishi Electric’s regional organizations, providing consistency while allowing flexibility to adapt to local market needs.

Resources



 

System Integrator Program Guide

Review detailed partnership requirements, certification pathways, program benefits, support entitlements, qualification criteria, and participation expectations.

GENESIS Overview

Explore the digital platform supporting scalable industrial and infrastructure solutions.

Support and Services

Get technical support that strengthens implementation confidence.

Customer Success Stories

See how customers and system integrators are delivering measurable outcomes.

Training and Learning Hub

Access structured training and technical learning resources.

Mitsubishi Electric Factory Automation

Explore the broader Mitsubishi Electric automation ecosystem.

Ready to Learn More?


 


Contact our team

Connect with our team to learn more or begin your engagement.


Get connected with a System Integrator

Searching for a System Integrator in your region or industry? Browse our directory for a System Integrator that can help you. 

Ready to Grow Your Business?

Discover how you can strengthen your technical capabilities, expand market opportunities, and build long-term business success through the Global System Integrator Program.

If you have any additional questions, you can contact us at [email protected].

Program availability, benefits, onboarding requirements, and commercial terms may vary by region and are reviewed with the appropriate Mitsubishi Electric regional sales organization.