English
Czech
German
French
Italian
Japanese
Polish
Spanish
Mobility & Client Access
Enable secure, real-time access to operational data anytime, anywhere. GENESIS extends visualization, dashboards, and analytics beyond the control room—empowering distributed teams to monitor, analyze, and respond from any device.
The Challenge: Operational Insight Limited to Fixed Workstations
Many organizations still rely on systems that use dedicated clients, limiting access to real-time operational data. Critical information is often siloed in control rooms or specific applications, limiting situational awareness for operators, engineers, and managers who need insight on the move. Application management and delivery tools that make software available to remote users often add IT complexity, ongoing support, and lifecycle management costs.
Common Challenges
- Limited access to real-time data outside the control room
- Inconsistent user experiences across devices and locations
- Security concerns when extending access to mobile users
- Disconnected tools for dashboards, alerts, and reporting
- Slow response to issues due to delayed visibility
Resulting Business Impact
- Reduced operational agility and slower decision-making
- Increased downtime from delayed issue identification
- Lower productivity for field and remote personnel
- Higher IT overhead supporting multiple access methods
- Limited scalability for modern, distributed operations
Modern operations require secure, consistent access to real-time and historical data—regardless of location or device.
The Solution: Flexible Client Access with GENESIS
GENESIS delivers secure, web-based and mobile-ready access to operational intelligence. GENESIS provides responsive visualization, dashboards, trends, and KPIs that adapt seamlessly across client sessions on desktops, tablets, and smartphones without duplicating configuration or compromising security. Graphics can be developed once and accessed through dedicated clients, web browsers, or mobile applications.
Click on the image above to see the System Asset Navigator dashboard in greater detail.
Real-World Applications
NET a subsidiary of Føroya Tele
Remote Operations and Management
NET uses GENESIS to centrally monitor and manage a geographically distributed telecommunications network spanning more than 200 remote sites across the Faroe Islands and the United Kingdom. By capturing real-time operational data from power systems, generators, and network equipment through a unified platform, operations teams gain continuous visibility into asset status—enabling faster response, proactive issue detection, and reliable remote management with a lean team.
Result highlights:
- Real-time operational visibility across more than 200 distributed telecom sites
- Proactive issue detection through continuous online equipment monitoring
- Rapid site onboarding, with new sites fully configured in approximately 10 minutes
- Improved operational efficiency and service reliability with fewer on-site interventions
"Now with GENESIS, our operational overview allows us to monitor problems in real time and react much faster than before. We are online with our equipment, so we can detect issues before these turn into major incidents."
NET, Føroya Tele
Lake Cities Municipal Utility Authority
Connected Field Service
Lake Cities Municipal Utility Authority uses GENESIS and Hyper Historian to connect field operations across a distributed water and wastewater network spanning lift stations, pumps, and storage tanks. By unifying operational data and delivering real-time alarms, trends, and visualization to mobile devices, field and operations teams gain immediate visibility into system conditions—enabling faster response, fewer false call-outs, and more efficient maintenance without requiring constant on-site presence.
Result highlights:
- Reduced call-outs and false alarms through reliable, actionable notifications
- Faster field response using mobile access to real-time system data on iPads
- Improved coordination between field technicians and control room staff
- More efficient use of maintenance resources based on real-time operational insight
"With GENESIS, we achieved improved secure visualization and monitoring across our water and wastewater systems, and mobile access has made our response faster and more effective."
Lake Cities Municipal Utility Authority
Operational Outcomes and Business Benefits
Anywhere Access
Access dashboards, trends, and KPIs securely from any device.
Faster Decision-Making
Real-time visibility enables quicker responses to operational events.
Consistent User Experience
Unified interfaces across desktop, tablet, and mobile environments.
Lower IT Overhead
Single configuration supports multiple devices without duplication.
GENESIS Client Access and Mobility Capabilities
Web-Based Visualization
Access rich HTML5-based, interactive graphics and dashboards through standard web browsers—no client installations required.
Responsive Dashboards
Automatically adapt layouts and visuals for optimal viewing across desktops, tablets, and smartphones.
Real-Time and Historical Data
View live values, trends, alarms, and KPIs with secure access to both real-time and historical information.
Role-Based Security
Ensure users see only what they are authorized to access using centralized authentication and permissions.
Built for Security, Scalability, and Enterprise IT
GENESIS enables user interfaces to be developed once and accessed on operator workstations, web browsers (HTML5), and mobile applications. GENESIS supports supervisory control, including sending commands and adjusting setpoints across all client types, with alarm notifications, escalation, and acknowledgements synchronized across sessions.
The GENESIS platform uses secure, modern technologies and supports integration with enterprise authentication and identity systems such as Active Directory, Microsoft Entra ID (Azure AD), and LDAP. Role-based access control, centralized configuration, and auditable governance help teams enforce least-privilege access and consistent operational standards across sites. Standards-based connectivity supports heterogeneous environments and simplifies expansion across portfolios without forcing rip-and-replace modernization.
GENESIS supports distributed system architectures that scale from single-site to multi-site and enterprise deployments. Core services can run centrally, locally at the edge, or in a layered model that supports redundancy, high availability, and segmented responsibilities across tiers. This flexibility supports secure separation between data sources, operational services, and client access while keeping configuration and governance consistent.
Ready to Learn More?
GENESIS Platform Brochure
Discover how client access and mobility complement other GENESIS platform capabilities.
Request a Trial
Download and experience the GENESIS platform firsthand. Try the full capabilities of GENESIS in your own environment!
Empower Your Teams Anywhere
Extend secure operational insight beyond the control room with GENESIS.