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Operational Excellence for Water and Wastewater Utilities

Unify treatment plants, distribution networks, and collection systems with a scalable visualization platform that delivers real-time operational awareness, improves efficiency, and ensures reliable delivery of essential water services.

 

Get In Touch with Us:  508 543 8600  |  [email protected]

Industry Challenges


Water and Wastewater utilities face mounting operational pressures. Clean water delivery and wastewater treatment are fundamental public services that communities depend on every day. Utilities must maintain aging infrastructure while meeting increasingly stringent water quality and environmental regulations. Geographically dispersed assets, rising energy costs, and workforce transitions create operational challenges that traditional approaches struggle to address.

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Aging Infrastructure

Aging infrastructure needs modernization without service disruption

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Water Quality

Regulatory demands rise for water quality and environmental compliance

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Dispersed Assets

Assets span treatment, distribution, and collection systems

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Energy Costs

Rising energy costs burden pumping, treatment, and aeration

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Service Expectations

Expectations grow for service reliability and transparency

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Workforce Gaps

Aging operator populations create knowledge-transfer gaps

Why Traditional Approaches Fail


Traditional SCADA and control systems fall short. Water and wastewater utilities have relied on SCADA systems for decades, but many installations reflect the technology limitations of their era. These systems struggle to provide the mobile access, enterprise integration, and analytical capabilities that modern utility operations require. As regulatory scrutiny increases and workforce demographics shift, these limitations become barriers to operational excellence.

  • Operate in silos across treatment plants, pump stations, and networks
  • Lack integration between operations, maintenance, and enterprise systems
  • Provide limited mobile and remote monitoring capabilities
  • Struggle to support modern cybersecurity requirements
  • Require extensive customization for each installation
  • Offer insufficient analytics for energy optimization and predictive maintenance

Solution Overview


 

A Unified Platform for Water Utility Operations

GENESIS connects and contextualizes operational data across:

  • Water treatment plants and filtration systems
  • Distribution networks, storage, and pump stations
  • Wastewater collection systems and lift stations
  • Wastewater treatment and resource recovery facilities
  • Stormwater management and combined systems
  • Multi-utility and regional operations

What You Can Achieve


Monitor treatment, distribution, and collection in real time

Improve water quality compliance with proactive alarming

Reduce energy costs through pump optimization and scheduling

Enable remote operations for distributed pump stations

Support regulatory reporting and compliance documentation

Scale from single facilities to regional utility operations

Key Use Cases


  • Water treatment plant monitoring and process control
  • Distribution system SCADA and pressure management
  • Pump station monitoring and energy optimization
  • Wastewater treatment and process visualization
  • Collection system and lift station management
  • Reservoir and dam operations monitoring
  • Energy management and demand response
  • Mobile workforce and remote operations


Real-World Results


Water District Authorities

Examples include single-purpose governmental entities created specifically to manage water resources, often serving multiple municipalities or unincorporated areas:

Municipal Utilities

Examples include departments or divisions of city/town government providing water services to their residents:

  • Fort Collins Utilities - Municipal water and power network visualization
  • Castle Rock Water - Water and wastewater utility monitoring
  • City of Cumberland - Municipal utility SCADA and operations
  • City of Enid - Municipal water and wastewater operations
  • City of Grapevine - Municipal utility monitoring and analytics
  • Lubbock Water Utilities - Municipal water utility dispatch
  • Lincoln Wastewater System - Wastewater treatment and collection monitoring

National/Regional Utilities

Examples include organizations serving major metropolitan areas, large geographic regions, or entire countries include:

  • Scottish Water - National water and wastewater utility operations
  • Hyderabad Metropolitan Water Board - Metropolitan water and sewer operations
  • SASKI (Turkey) - Water and sewer network operations
  • Cork County Council - County water and infrastructure monitoring

Specialized Operations

Examples include operators with a specialized function (not general distribution) or represent smaller standalone operations:

  • NYCDEP Reservoirs and Dams - Reservoir, dam, and water supply monitoring
  • Keokuk Municipal Water Works - Water treatment and distribution
  • Racine Water Utility - Water treatment and network monitoring

Why Choose Mitsubishi Electric


  • Built for critical water infrastructure operations
  • Supports water quality and environmental compliance
  • Multi-protocol connectivity for legacy and modern systems
  • Enables secure remote operations for distributed assets
  • Scales from single plants to regional utility networks
  • Proven across water treatment, distribution, and wastewater

Learn more about how SCADA addresses challenges within the Water and Wastewater industries, in this blog.

Transform Your Water and Wastewater Operations

Improve reliability, optimize efficiency, and ensure compliance across your organization.

Request a Demo   |   Download the Water and Wastewater Industry Brochure   |   Download the GENESIS Brochure