Support and Services | ICONICS Software Solutions

Customer Connection Portal

Access ICONICS forums and knowledgebase, app notes, download demos instantly, manage your SupportWorX plan, and more.

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On-site Training

Sign up for on-site training for hands-on, indepth interactions with ICONICS products.

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Contact Us

Having problems with your software? Please open a support case and we’d be happy to assist you.

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For general support inquiries:

North America:

support@iconics.com

Europe:

europesupport@iconics.com

Asia, Australia:

pacificrimsupport@iconics.com

Licensing

License ICONICS products, activate or upgrade your software, and access FAQs and the licensing Info Center.

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Documentation

ICONICS Help Documentation ➜ Knowledgebase Articles ➜ Application Notes ➜ Security Updates ➜

SupportWorX

ICONICS SupportWorX™ Technical Support Services Plans are a key component of ICONICS’ Global Support and Services Programs. Expert assistance is just a phone call or a click away: SupportWorX Plans provide telephone and e-mail support from ICONICS sales channels and support centers around the globe.

SupportWorX provides access to the ICONICS Customer Connection Portal for the latest service packs and information you need to keep your system in top running order. SupportWorX provides important license replacement in case of lost software key or damaged hardware key.

To learn more about our program, please read our SupportWorX Brochure.

Download SupportWorX Brochure