ICONICS’ software plays a critical and compelling role with respect to FLSmidth’s ability to remotely monitor their customers’ assets and in turn remotely support and manage asset alerts and notifications, so they can troubleshoot their customers’ operations. As a result, the company has reduced downtime and increased uptime and asset life for their customers. The capacity for remote monitoring, support, and troubleshooting also results in decreased operational energy consumption and carbon footprint, thus leading to a substantial positive sustainability impact. In addition, ICONICS allows the company to generate reports that outline these results along with operational metrics.