Smart SCADA Solutions for Water & Wastewater Infrastructure Management

GENESIS by Mitsubishi Electric Iconics Digital Solutions gives utilities the real-time visibility, control, and insight they need to optimize water and wastewater operations. From centralizing data to automating alerts and ensuring compliance, GENESIS empowers you to meet today’s challenges with confidence—on site or remotely.

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Challenges Facing Water & Wastewater Operations

If you manage water or wastewater infrastructure, you're likely facing a wide range of operational challenges including:

  • Aging Infrastructure & Manual Processes – Outdated equipment and manual workflows hinder efficiency and increase downtime.
  • Rising Operational Costs – Increasing energy, chemical, and maintenance costs make optimization harder to achieve.
  • Emergency Response & Visibility – Limited remote access and real-time insight delay response and reduce service reliability.
  • Fragmented Data & Incompatible Systems – Disconnected systems slow decision-making and raise the risk of error.
  • Regulatory Compliance – Legacy systems make it difficult to access consistent, accurate data for timely reporting.
  • Workforce Gaps – Retirements and training challenges demand intuitive tools that reinforce standard procedures.

That’s why we provide scalable, secure automation solutions designed to modernize utility operations and help you overcome these challenges with confidence.

 

 

"In Water and Wastewater Management, operators need to be able to understand what’s going on with the system while they’re out in the field. Now, when an alarm comes through, they can just pull up GENESIS using their mobile devices, check the system status in real time, and make a call on what to do—without needing to head back to the control room. GENESIS is straightforward, reliable, and built for real-world use."
— Shane Stevens, Impact Automation, Mitsubishi Electric Iconics Digital Solutions

Gain Clear Insights with Digital Water Operations

GENESIS is an advanced automation and digitalization platform that goes beyond traditional SCADA. Built secure by design, it gives water and wastewater facilities the power to improve performance, lower costs, and simplify compliance.

Whether managing a single plant or a multi-site utility network, GENESIS provides 24/7 visibility, control, and insights to keep operations running smoothly.

Core Features & Benefits of GENESIS

Here’s how GENESIS supports modern water infrastructure:

  • Universal Connectivity – Centralizes supervisory control across both legacy and modern assets.
  • Alarm Management & Escalation – Notifies the right person at the right time, reducing downtime.
  • Real-Time Monitoring & Control – Offers immediate visibility with a consistent, intuitive interface.
  • Digital Twin & Data Modeling – Standardizes data for advanced analytics and predictive tools.
  • Mobile Access with GIS Integration – Enables secure, remote operations with location-based context.
  • Data Historian – Supports efficiency and sustainability with advanced data management.
  • Reporting Tools – Simplifies compliance through automated documentation and audit-ready reports.
  • Workflow Engine – Reinforces SOPs and accelerates onboarding with guided interfaces.

Common Use Cases

GENESIS helps you automate, monitor, and respond to key processes:

  • Automate filter backwash cycles
  • Monitor chlorine levels, turbidity, and chemical usage
  • Manage pump schedules and reservoir levels in real time
  • Detect and respond to leaks, overflows, and failures
  • Maintain digital logs for EPA/TCEQ compliance and audits

Built-In Security & Reliability

With GENESIS, you get a platform built for security and availability from the ground up, including features such as:

  • IEC 62443 Part 4-1 certified secure development
  • Secure-by-default installation
  • Encrypted communications over industry-standard protocols
  • Support for IT authentication (SAML 2.0 and OIDC)
  • Role-based access control
  • Audit logging for traceability
  • Redundant, high-availability architecture options

Deployment & Support Options

Deploy GENESIS in the way that best suits your operations:

  • On-premises, cloud, or hybrid deployments
  • Full onboarding, training, and product documentation
  • 24/7 global technical support with access to product specialists

Explore this blog post to learn how automation solves water industry challenges:
How to Solve Water Industry Challenges with Automation Technology and SCADA Solutions

GENESIS in Action: Scottish Water Use Case
 

Transforming Water Operations Through Situational Awareness

Scottish Water serves 2.5 million households and 156,000 businesses, delivering 1.35 billion liters of water and treating 945 million liters of wastewater daily.

To improve service reliability and responsiveness, they established an Intelligent Control Centre (ICC) powered by GENESIS.
 

Challenges

  • Manual data consolidation
  • Delayed responses to service-impacting events
  • Lack of integration across telemetry, weather, and customer data

Solutions
A data-driven situational awareness platform built with GENESIS:

  • Combines telemetry, weather forecasts, and customer interactions
  • Delivers integrated, actionable insights in real time
  • Provides geospatial context and predictive response

Results

  • £3.8 million in operational efficiency savings
  • Proactive interventions prevented service interruptions
  • Faster event detection and resolution
  • Improved performance on key regulatory metrics (OPA, CEM)
 

 

"We have already seen significant benefits through early identification of business events. These capabilities will continue to improve our reactive response and support proactive service delivery."
— Bernie Rodden, ICC Manager

 

Read the full Scottish Water Success Story.

GENESIS in Action Blogs


Optimizing Water Operations with the GENESIS Automation and Digitalization SCADA Platform 

GENESIS Version 11 – an Automation & Digital Transformation Software That Turns It Up to 11 

See What Our Customers are Saying

“ LCMUA immediately realized the benefits of selecting GENESIS. With GENESIS64, they achieved improved secure visualization of water and sewer levels, as well as monitoring and control of potable water and wastewater, elevation, PSI, intrusion pumps, pump monitors/controls, pump failure status, and temperature. ”

Lake Cities Municipal Utility Authority  |  Lake Dallas, Texas, USA

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See What Our Customers are Saying

“ The GENESIS64 product suite has allowed us to develop a system that our operators have confidence in. It is highly scalable and provides seamless integration of new applications into our existing control system.  ”

Randy Stewart, Automation and Controls Supervisor   |  Cucamonga Valley Water District

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See What Our Customers are Saying

“ Cully Automation Ltd. chose Mitsubishi Electric Iconics Digital Solutions’ AnalytiX® solution firstly because of the working relationship and support which you have given us in the past, and secondly because we think Mitsubishi Electric Iconics Digital Solutions now has the software tools at their disposal with GENESIS64™ and AnalytiX to deliver the complete countywide SCADA, Leakage and Energy Management solution to our customer. ”

David Cully, Project Manager  |  Cork County Council

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Take Control of Your Water Operations

Outdated tools, disconnected systems, and workforce challenges should not stand in the way of operational excellence.

With GENESIS, you can overcome today’s toughest challenges and move forward with confidence by:

  • Gaining complete real-time visibility and control from anywhere
  • Automating alerts and workflows to speed up response
  • Cutting energy, chemical, and maintenance costs
  • Simplifying compliance with unified, accessible data
  • Equipping teams with intuitive, consistent tools

Let’s bring your operations into the future—together.


Learn more about how GENESIS supports water and wastewater operations in our blog:
GENESIS Version 11 – an Automation & Digital Transformation Software That Turns It Up to 11

Total Automation Solution Supplier

Our future with Mitsubishi Electric as your global automation provider is limitless. With Mitsubishi’s complete automation hardware portfolio and our comprehensive digital solutions software portfolio, you will achieve operational optimization ensuring increased efficiency and cost reduction.

Learn about our integration with Mitsubishi Electric

Explore These Resources to Enhance Your Water Operations

GENESIS

GENESIS is a world-class automation software suite that enables organizations to quickly and efficiently deploy a diverse array of digitalization project solutions. Whether it is enterprise-wide intelligent control systems and data historization, situational/operational awareness and notification capabilities, or enterprise analytics, the GENESIS suite makes it all possible.

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Water and Wastewater Solutions Brochure

Gain clear insight into how the integration of collection, treatment, distribution and water quality analysis systems into an operational dashboard helps achieve optimal performance.

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Mitsubishi Electric Iconics Digital Solutions is a leading provider of automation software solutions, delivering solutions to customers for nearly four decades.

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Get In Touch with Us 508 543 8600